Privacy Policy

Last Updated: January 2024
Effective Date: January 1, 2024

1. Introduction

promomatrix Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website promomatrix.company and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Subscribe to our newsletter or marketing communications
• Fill out contact forms or request information
• Participate in surveys, contests, or promotional activities
• Purchase our services or products
• Communicate with our customer support team

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Clickstream data and usage patterns
• Device identifiers and technical information

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our website and services
• Processing transactions and fulfilling orders
• Communicating with you about our services, updates, and promotional offers
• Improving our website functionality and user experience
• Analyzing usage patterns to optimize our services
• Providing customer support and responding to inquiries
• Complying with legal obligations and preventing fraud
• Personalizing content and recommendations based on your preferences

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These parties are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure and regular security audits
• Access controls and authentication systems
• Regular data backups and disaster recovery procedures
• Employee training on data protection and privacy practices
• Third-party security assessments and compliance monitoring

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance
• Enable social media features and sharing capabilities

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and obtain a copy of your personal data
• Rectify or update inaccurate personal information
• Delete your personal information under certain circumstances
• Restrict or object to processing of your personal data
• Data portability - receive your data in a structured format
• Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website after any changes indicates your acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

13. Legal Basis for Processing

Where applicable, we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contractual necessity: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into that contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, unless there is a good reason to protect your fundamental rights which override those legitimate interests