Terms of Service

1. Acceptance of Terms

By accessing and using the promomatrix website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you ("User" or "you") and promomatrix Ltd ("Company", "we", "us", or "our"), a company registered in the United Kingdom with its principal place of business at 123 Regent Street, London, W1B 4TB, United Kingdom.

2. Description of Services

promomatrix provides digital marketing solutions, promotional strategies, and business consultation services designed to help businesses enhance their market presence and achieve growth objectives. Our services include but are not limited to:

• Brand strategy development and implementation
• Digital marketing campaign creation and management
• Promotional content creation and distribution
• Market analysis and competitive intelligence
• Business growth consultation and strategic planning
• Brand optimization and enhancement services

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts that we believe have been compromised or are being used in violation of these Terms.

You must provide accurate, current, and complete information during registration and maintain updated account information. You are prohibited from creating accounts for anyone other than yourself or using accounts that belong to others.

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to use the services:

• In any way that violates applicable federal, state, local, or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate the Company, employees, or other users
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the services
• To interfere with or disrupt the servers or networks connected to the services
• To attempt to gain unauthorized access to any portion of the services or any other accounts, computer systems, or networks connected to the services

5. Intellectual Property Rights

The services and their original content, features, and functionality are and will remain the exclusive property of promomatrix Ltd and its licensors. The services are protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

All content, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of promomatrix Ltd or its content suppliers and is protected by United Kingdom and international copyright laws.

You retain ownership of any content you submit to us, but you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, perform, display and distribute such content in connection with providing and improving our services.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

We will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in our Privacy Policy or as required by law.

7. Payment Terms and Billing

Payment terms for our services will be as specified in individual service agreements or contracts. Unless otherwise agreed in writing, payment is due within thirty (30) days of the invoice date.

Late payments may be subject to interest charges at the rate of 2% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend or terminate services for non-payment.

All fees are exclusive of VAT and other applicable taxes, which will be charged at the prevailing rate. You are responsible for all taxes associated with your use of the services.

8. Service Availability and Modifications

We strive to provide continuous and reliable service, but we do not guarantee uninterrupted access to our services. We may temporarily suspend access for maintenance, updates, or due to circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users. We may also impose limits on certain features or restrict access to parts or all of the services.

We will not be liable for any suspension, limitation, interruption, or discontinuation of the services, including any loss of data or features that may result from such actions.

9. Termination

Either party may terminate this agreement at any time with written notice. Upon termination, your right to use the services will cease immediately, and you must discontinue all use of our services and materials.

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the services will terminate immediately.

All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Limitation of Liability

In no event shall promomatrix Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the services.

Our total liability to you for all damages arising out of or relating to these Terms or the services shall not exceed the amount you have paid us for the services in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above exclusions may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless promomatrix Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

This defense and indemnification obligation will survive these Terms and your use of the services. You agree that we shall have sole control of the defense of any such claim.

12. Governing Law and Dispute Resolution

These Terms shall be interpreted and governed by the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the services shall be resolved through binding arbitration in London, England.

Before commencing any formal legal proceedings, you agree to first contact us to attempt to resolve any dispute informally. If we cannot resolve the dispute informally within thirty (30) days, either party may seek formal resolution through arbitration.

You waive any right to a jury trial and any right to participate in a class-action lawsuit or class-wide arbitration. The arbitration shall be conducted in English and shall follow the rules of the London Court of International Arbitration (LCIA).

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the services.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.